Customers who use AA Home pay a membership fee and then are charged for each callout or can pay a more expensive yearly fee to have six free callouts per annum.
Two services will be offered. The first, AA Home Response, will cost $32 per year for AA members and AA Insurance customers, with non-Members paying $49. Under this product, users pay a callout fee at the service's predetermined hourly rates prior to the tradesperson being dispatched. Those rates are based on research on market rates for callout fees throughout different trades and areas.
The second service, AA Home Response Plus, will cost $179 per year for members, with other homeowners and landlords paying $199. This subscription gives six free callouts per year, each including up to one hour of a tradesperson's time, plus unlimited additional callouts on a pay-per-use basis.
Continue to read the full article here in the OtagoDailyTimes || March 06, 2018 |||