Dec 19, 2017 - Legendary antipodean actors Bryan Brown and Sam Neill have reunited on-screen as the distinctive voices behind the latest instalment of Air New Zealand’s Better Way to Fly campaign to convince more Australians to fly the Kiwi airline across the Tasman and beyond. Bryan Brown is currently the voice behind Air New Zealand’s lovable CGI character Dave the goose who demonstrates all the reasons why the airline is a great choice for Australians flying to North and South America. Now he’s joining forces with acting mate Sam Neill as the voice of an adorable new CGI character, Pete the Kiwi. Together Dave and Pete are reminding Australians that Air New Zealand is the best way to spread their wings across the Tasman. Air New Zealand Chief Revenue Officer Cam Wallace says, “Not only do we have more flights between Australia and New Zealand than anyone else, we’re a premium carrier offering customers a whole range of choices from lie flat Business Premier™ beds through to an award winning Premium Economy™ cabin, a full service Economy experience or just a Seat and carry-on bag. “Wherever customers choose to sit, they can enjoy Air New Zealand’s world class food, top New Zealand wines and free access to inflight entertainment.” After a relaxing trans-Tasman flight into Auckland, Wellington, Christchurch or Queenstown, customers can then connect seamlessly with Air New Zealand’s network of 21 domestic destinations. Air New Zealand’s alliance relationship with Virgin Australia means Australians can also choose to earn Virgin Velocity points for their trip. Air New Zealand’s General Manager of Global Brand and Content Marketing Jodi Williams says, “Aussies have already grown to love Bryan’s performance as Dave the goose and when the long-standing friends got together again in the recording studio to debut Sam’s version of Pete the Kiwi, their shared sense of humour produced some great comic moments.” Click here to view the behind the scenes video with Bryan and SamAustralians can fly direct to New Zealand from Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Sunshine Coast and Cairns. The latest instalment of A Better Way to Fly featuring Bryan Brown and Sam Neill is available for download here.
| An air New Zealand release || December 19, 2017 |||
Dec 15, 2017 - Emirates is spreading the festive joy with treats across all cabin classes this December. Customers travelling through Dubai on the airline’s four daily New Zealand services will enjoy several Christmas specials both on the ground and on board from food to entertainment.
In addition to the regionally inspired cuisine served on board, Emirates has brought back its Christmas menu with a more extensive offering of holiday favourites. Emirates’ seasonal menus are a key component of its dining offering and the Christmas menu is one of the main highlights.
The festive meals are available throughout December for customers travelling from Dubai to Australia and New Zealand, Europe, the United States or the United Kingdom,and those travelling from the UK to Dubai.
Customers travelling in Economy Class can enjoy rolled turkey buffé served with cranberry jus lié, mashed potatoes, Vienna chicken sausages and seasonal vegetables. For desserts, customers will be served festive sweets such as a lemon cranberry cake with cream cheese frosting or a cocoa cake with white chocolate chips and raspberry coulis.
Those travelling in First and Business Class will start with king prawns marinated with lemon and herb and served with cocktail sauce and a fennel salad, and enjoy a main course of rolled turkey buffé served with chestnut and apricot stuffing, cranberry jus lié, pumpkin mash and creamy brussels sprouts with turkey bacon. A variety of desserts is available on the different routes including Ginger bread roulade, Chocolate Mint dome and Yule log.
As a special treat, First Class customers, can look out for Santa-inspired macaroons and hot chocolate served with marshmallows and gingerbread. Young fliers in First Class will be surprised with snowman-inspired marshmallow biscuits.
Besides Dom Pérignon , Veuve Cliquot and Moët & Chandon champagnes available on board to celebrate the holidays, those travelling to Europe or Africa can pair their meals with the premium vintage Château Ducru-Beaucaillou 1985 – a rare treat available in December in First class.
Premium customers can also get into the holiday spirit before the flight departs at the seven Emirates lounges found in Dubai International Airport and over 30 Emirates lounges worldwide, including Auckland. Traditional sweets such as Basler Leckerli gingerbread cookies, Christmas cake and Stollen cake are being served as well as roasted turkey in the First Class lounges.
Holiday gifts for all
Emirates is also making sure customers’ Christmas stockings are filled with special goodies. Across all classes, newly designed amenity kits are being introduced for December.
A new range of Bulgari amenity kits are being rolled out in First and Business Class. There are 16 brand new designs for men and women which can be re-used to keep electronics or make-up. The laser-cut pattern is inspired by Bulgari’s design archives with a touch of Middle Eastern influence inspired by Dubai, Emirates’ hub.
The exclusive designer kit bags include new signature Bulgari fragrances and lotions, along with other pampering essentials. The latest kits feature Bulgari’s White Tea fragrance and are available on long-haul night flights and on flights over 10 hours.
The Economy Class amenity kit bags are also getting a refresh in time for the holiday season. The six new designs are inspired by EXPO 2020 which will be hosted by Dubai. Emirates is the Official Airline Partner of Expo 2020 Dubai. The collectable bags feature the key subthemes of EXPO 2020 – Mobility, Sustainability and Opportunity. When arranged together, the kit bags form an image that represent the collaborative spirit of Expo 2020 and the key theme of connecting minds and creating the future.
The kit bags are given out on ultra-long haul flights and feature travel essentials such as socks, matching eye mask and a toothbrush.
In addition, parents travelling with infants will receive an amenity kit especially for baby. The newly designed pouch features Emirates’ iconic Little Traveller characters and contains essentials such as a bib, spoon, baby wipes, changing mat, diaper rash cream and small diaper bag for a comfortable journey.
Special treats for young flyers
Young flyers are given special attention when travelling on Emirates. Kids will enjoy a specially created festive menu with roast turkey, sweet potato mash, carrots and peas, as well as a moist chocolate brownie with cream cheese frosting and a white chocolate lollipop.
As part of the Emirates Fly With Me Animals range, a special limited edition character will greet young travellers. Noel the polar bear, decked out in a festive red scarf, will be introduced on board to coincide with the Christmas season and will only be available in December.
Noel will be available as a Travel Buddy which comes with a plastic toggle allowing the toy to be hung in the car, on a pram or in the cot and the Carry Buddy, a dual purpose toy and blanket.
Christmas classics on ice
To get travellers into the spirit of the holidays, Emirates’ award-winning inflight entertainment system, ice, features Christmas classics for the month of December. These include movies such as It’s a Wonderful Life, White Christmas, Miracle on 34th Street, Home Alone and Scrooged, as well as TV specials including The Office and Family Guy Christmas shows. Customers can enjoy over 2,500 channels of entertainment including Christmas number 1s music playlist for the first time this year and dedicated kids’ TV channels. Special programmes for kids include The Gruffalo, Room on the Broom and The Snowman.
Emirates offers customers across all classes 20MB of free Wi-Fi data to keep connected with friends and family, and Emirates Skywards members enjoy special benefits depending on membership tier and class of travel.
For those looking to brush up on a new language in the New Year, the airline has added 10 new uTalk language channels including Japanese, Swedish, Brazilian, Portuguese, and Turkish.
Last minute holiday shopping
The Emirates Official Store has a range of new Christmas inspired products for those still looking for gifts. These include a limited edition red First Class blanket, and Christmas sweaters and festive pyjamas for the whole family. Other gifts include Santa teddies, tree decorations and greeting cards. These are also available in stores and online at www.emirates.store.
Last minute shoppers can also get gifts on board with brand new products and special offers in the Emirates duty free collection. Shoppers will find over 100 new items in the collection as well as Emirates official merchandise. Special deals include discounts when purchasing 2 or more fragrances.
Nov 20, 2017 - AirAsia is the best low-cost airline in the world and CEO Tony Fernandes wants to shift the airline’s business towards e-commerce launching a payments platform called BigPay. Fernandes also believes the first class cabin is going away within five years. Sixteen years ago, Tony Fernandes, with a small group of intrepid entrepreneurs, took over a failing Malaysian Government-owned airline for $US0.25 and the promise to assume its $US11 million in debt.
Since then, AirAsia has helped bring affordable flying to the masses in South East Asia. In the process, the Kuala Lumpur, Malaysia-based company has become one of the most disruptive forces in commercial aviation history while making the always affable Fernandes a rockstar in the business world.
What started as a two-plane operation has now expanded to a fleet of more than 150 Airbus A320 jets with another 200 aircraft on order. And for the past nine years, AirAsia has been named the best low-cost airline in the world by Skytrax and its reviewers.
Recently, Fernandes spent a morning with the Business Insider at our headquarters in New York. Our conversation touched upon several topics including the company’s future endeavours in e-commerce, AirAsia’s move towards fintech, where the airline industry is going, and advice from his mentor Sir Richard Branson.
AirAsia is betting big on e-commerceFor the airline’s next great adventure, Fernandes wants to move AirAsia’s revenue model beyond simply selling tickets and into the world of e-commerce. With an ample supply of customer data, AirAsia wants to anchor its new e-commerce operation around the sale of duty-free goods.
“So when you book your ticket (online), we’ll offer you the chance to buy duty-free and you can pick it up on the plane or at the airport,” Fernandes told us. “It gives our customers much more time to browse and potentially we can create a marketplace for shops to put content on our website.”
According to Fernandes, the average passenger has an hour to an hour and a half to shop at the airport. With the online shops, AirAsia passengers can shop 365 days a year with personalised recommendations.
Further, Fernandes wants to use the airline’s fleet to transport goods purchased to destinations throughout Asia, thereby creating a logistics business.
“If you take Amazon, they started with a website and great distribution, now they are buying planes,” Fernandes said. “We’ve got the planes and we’re working backward.”
Of course, AirAsia’s e-commerce revolution won’t get off the ground without retrofitting its fleet with high-speed Wifi, a process that’s currently underway. It’s an element of the passenger experience Fernandes admits had been lacking onboard his flights.
The airline is focused on getting rid of cashThese days, cabin crew on board AirAsia flights wear several hats, among them salesperson. But due to the nature of AirAsia’s network that spans the entirety of Southeast Asia, cash poses a major problem. Which is why Fernandes is excited to jump into the financial technology (fintech) business.
“We’re so excited about the fintech revolution,” Fernandes said. “We hate cash. It’s a pain for our cabin crew. FX is a super pain. It leads to fraud. It tempts my crew to do things they shouldn’t do.”
As a result, AirAsia launched a new payment platform called BigPay that will allow the airline’s customers to buy products through their smartphones. According to Fernandes, the platform is built with group travel in mind. Which means it will allow people to share bills and transfer money to one another.
Initially, BigPay will also be available with a pre-paid card, but Fernandes and his team are working to make it more app-focused using QR codes and near-field-communications.
There will be a currency exchange feature as well.
“We think our customers are being ripped off by banks,” Fernandes said. “If you were travelling to Bali, [Indonesia] from Da Nang, Vietnam and wanted to exchange your Vietnamese Dong to Rupiah, we would facilitate that for you at a much lower rate.”
BigPay currently works with 10 currencies, but Fernandes expects to up that figure to 14.
Ultimately, the AirAsia boss believes BigPay will be able to expand beyond the airline ecosystem and into mainstream retail.
Where AirAsia and the airline industry are headedEven though AirAsia is thriving, the airline won’t be expanding beyond its bread and butter low-cost economy model. When asked if AirAsia is looking to offer a low-cost, long-haul business-class-only product like La Compagnie, Fernandes quickly shot down the idea.
“No, not while I’m at AirAsia,” he told us. “I think focus is key and we’re good at what we do and [long-haul business-class-only] is a different model.”
With that said, Fernandes understands the reasoning behind a dedicated business-class airline and is baffled by why airlines would offer so many different cabins on board a single aircraft.
“Airlines were crazy to have first class, business class, premium economy, and economy on one friggin plane,” Fernandes said. “That’s four business models on one plane.”
“You don’t have Four Seasons hotels with budget rooms and super suites, they basically have one standard, but with bigger rooms,” he added.
Instead, the AirAsia boss believes market segmentation in the future will see airlines specialize in one or two particular products.
“I’ve always said airlines will eventually become low-cost carriers and business class,” he proclaimed.
According to Fernandes, we will see the end of the first class cabin within the next five years. In addition, the economy cabin on full-service airlines could disappear altogether with dedicated low-cost carriers taking over that segment of the market. This means traditional, full-service airlines could be left operating flights with only business and premium-economy cabins.
The best advice Sir Richard Branson told him during the early days of AirAsia During the mid-1980s, Fernandes spent several years as the financial controller for Virgin Communications. Through the years, he’s become known for his close friendship with Virgin Group founder Sir Richard Branson.
But Fernandes makes it clear that he has no ambitions to become Asia’s Branson.
“Everyone thinks I want to be Richard, but I can confirm to Business Insider that I don’t,” he said. “I have no preconception of going on a balloon at 36,000 feet nor do I have any intention of going to the moon.”
While at Virgin Group during the early days of Virgin Atlantic Airways, Fernandes told Branson that his decision to go into the airline industry was crazy and advised him to sell Virgin Records. It’s something Branson remembered during the early days of AirAsia.
“One of the first people to call me up when I started AirAsia was Richard who said, ‘I thought it was really stupid to start an airline’,” Fernandes said jokingly.
As far as advice goes, it was pretty simple, yet profound.
“He just said have fun and make it a fun place which we’ve tried to do,” the AirAsia Group CEO added. “But we would have done that anyway.”
“Virgin was very informative in my whole cultural experience in that it was a fun place, it was a place where there were no suits, it was informal and ideas and innovation are encouraged,” Fernandes said.”That rubbed off on me.”
According to Fernandes, this open and innovative culture has defined the company’s success. For example, AirAsia encourages its employees to design their own uniform choices and to show off their personality as individuals.
“If they’re comfortable coming to work, they will be happier and more themselves,” he said.
| A BusinessInsider release || November 19, 2017 |||
Sick of those cramped, seemingly ancient economy airline cabins? Well, we’ve got good news. Today Qantas announced a whole lotta’ cabin upgrade plans for its fleet of 12 Airbus A380s.
Why?
To improve passenger comfort obviously – especially on those 26-hour flights to Europe every single young Aussie takes each winter.
The announcement was made alongside a Melbourne Domestic Lounge and an evaluation of new ultra-long range Qantas International aircraft in Qantas’ full-year results this morning.
The results also showed that Qantas’ performance was down over eight per cent from last year – but that didn’t stop them from making a tidy underlying profit of over $1 billion before tax.
The multi-million dollar A380 upgrade will make all your wildest airline dreams come true: upping the premium economy seat count as well as removing some regular ol’ economy seats to put more of the aircraft space to more effective use.
This change-up in the seats on the super jumbos is set to meet increased customer demand for premium cabins. This is specifically on flights to the US, Europe and Asia – because more and more Aussies want more leg room and comfier seats if they have to be on a plane for more than five hours.
On the upper deck, a crew workstation and some partitions will be rearranged – making room for six more business class seats and increasing premium economy seating by 27 per cent (25 seats).
Take a look at the full list of the A380 refurbishment program, straight from Qantas itself:
Qantas Group CEO Alan Joyce said the upgrade was a major investment, but that customers loved the A380.
“We’re seeing increased demand for Premium Economy and Business Class on the long haul routes that the A380 operates, including from people using their Qantas points to upgrade. When more travellers experience these new seats, we expect that demand will keep rising,” he said.
“Working with Airbus we’ve been able to achieve a very efficient layout on the upper deck. Using this space to increase the proportion of premium seating improves the revenue potential and the overall economics of the aircraft,” he added of the new upgrades.
Qantas is also continuing its efforts to try and eventually offer super-fast Wi-Fi on it’s international routes – and intends to be the first Aussie airline to do so.
The A380s will also be flying more regular routes to Asia – with some elements of the upgrade due to be rolled out later this year.
| A TravelWeekly release || August 25, 2017 |||
Fiji Airways has launched Bula Bid, an auction tool that allows Economy Class customers to bid for upgrades to Business Class on international flights. Passengers can bid for an upgrade between seven days and 24 hours before their scheduled flight departure.
Bids can be made at www.bulabid.com using the Upgrade Now auction system. Successful bidders are notified through a confirmation email 24 hours before their scheduled flight and unsuccessful bidders will not be charged. The quantity of successful bids is dependent on a number of factors, including seat availability and the number of offers for each flight.
Andre Viljoen, Fiji Airways Managing Director and CEO, said: “This new product is designed to give our Economy Class guests the chance to enjoy our renowned Business Class experience. Interest among guests for Bula Bid has been extremely high during the soft-launch period, and we are delighted to roll it out formally now across our international networks.”
Successful bidders will experience Fiji Airways’ Business Class product as well as the Business Class airport experience.
As FTE reported last year, upgrade auction tools are becoming an increasingly popular way for airlines to monetise unsold premium seats.
| An FTE release || August 17, 2017 |||
Emirates has today introduced a range of sizzling fares for travel from New Zealand in time to enjoy the Europe summer across a range of 39 destinations.
The latest offers include flights directly into and out of favourite sea and river cruise connection points as well as rail links. And New Zealand travellers can also choose to enter Europe or the UK through one gateway and return from another point on the extensive Emirates network.
“We recognise that many travellers, especially those visiting friends and relatives, are not always in a position to make their bookings early, and these fares for travel into the peak northern summer months will be good news for a wide range of people,” said Emirates’ New Zealand regional manager, Chris Lethbridge.
“They will also very much suit the premium leisure market, which commonly books later.”
Emirates has five daily A380 double-decker services out of New Zealand to Dubai and beyond - one from Christchurch and four from Auckland, including a non-stop service to Dubai.
“The Dubai hub provides great connections onwards to Europe, with Emirates’ flights reaching most destinations only six or seven hours later.”
From Auckland, Economy Class return fares include Paris from $1,729, Rome from $1,759, Frankfurt from $1,779, London and Manchester from $1,809, Birmingham from $1,909; Dublin from $1,869. Business Class return fares start at just $6,919 to Rome, $6,949 to London, and $6,999 to Paris, among others.
From Christchurch, Economy Class return fares include Amsterdam and Bologna from $1,929; Paris and Frankfurt from $1,979; London from $2,049, and Copenhagen from $1,989, among others. Business Class return fares start at $7,409 to Amsterdam, $7,509 to Frankfurt and $7,529 to London.
All fares are inclusive of taxes. Terms and conditions and various travel dates apply. For bookings or more details visit emirates.com/nz, your local travel agent, or contact Emirates on 0508 EMIRATES (0508 364 728).
| An Emirates release || April 17, 2017 |||
Emirates has introduced another service to mitigate the inconvenience of the recent ban on electronic devices on board US-bound flights. First and Business Class passengers will now be able to borrow tablets on board Emirates’ US-bound flights from Dubai allowing them to continue working during their flight.
The new service is in response to the US Transportation Security Administration (TSA) directive which requires all passengers travelling on non-stop flights to the US from Dubai to check-in their laptops, tablets, and other personal electronic devices larger than a smart phone.
As part of this latest service, Emirates’ premium customers will have Microsoft Surface tablets equipped with Microsoft Office 2016 available for loan on board. Customers can download their work on to a USB which can be brought on board and plugged into the devices to continue working seamlessly.
The service is complimentary and will be available on all non-stop flights from Dubai to Emirates’ US destinations. Emirates provides connections at Dubai from its five daily A380 services from New Zealand to the US.
For customers who prefer to stow away their personal devices and simply enjoy the award winning inflight entertainment and service on board, Emirates had introduced a laptop and tablet handling service for US-bound customers. This complimentary service has been made available to passengers in all cabin classes since 25 March 2017, which was when the new TSA rules took effect.
This service allows customers to retain and utilise their personal devices until just before they board their US-bound flights. Passengers must then declare and hand over their laptops, tablets, and other banned electronic devices to security staff at the boarding gate, who will pack and tag each device to be stored in the aircraft hold and returned to the customer at their US destination.
Watch a video on how Emirates’ handling service works here.
To date, nearly 8,000 passengers have utilised Emirates’ laptop and tablet handling service on the airline’s 112 weekly non-stop flights departing Dubai International airport to cities in the USA. Emirates has received positive feedback from appreciative customers, and reports an even mix of Economy, Business and First class passengers utilising its laptop and tablet handling service.
These two new services by Emirates gives customers travelling to the US several options, such as: packing their electronic devices into their check-in baggage at their point of departure; the opportunity to use their laptops and tablet on their first leg of their journeys and during transit in Dubai, up to the moment they board their US-bound flight; and for premium customers the choice to continue working on loaned devices on board. Customers can stay connected in the air with mobile phone connectivity, in-seat telephones with SMS and email and live TV on most flights. Currently, over 85% of Emirates’ fleet of passenger aircraft is equipped with Wi-Fi on board.
The TSA directive does not apply to Emirates’ US-bound flights via Milan (EK205) and Athens (EK209). It also does not impact flights departing from the US, or Emirates’ flights to any other destination.
Emirates customers flying to the US can find out more about how the new TSA rules impact them at www.emirates.com/electronicsban.
Emirates serves 12 US airports with passenger flights - Newark (EWR), Fort Lauderdale (FLL), Orlando (MCO), Chicago (ORD), Boston (BOS), San Francisco (SFO), Los Angeles (LAX), Seattle (SEA), Dallas (DFW), Houston (IAH), Washington (IAD) and New York (JFK).
| An Emirates release | April 06, 2017 |||
ravellers flying with SWISS now have access to more than 250 digital newspapers and magazines. The digital content is available to all customers, regardless of travel class.
Available in multiple languages, the digital content can be downloaded from swiss.com/ejournals. Passengers just have to provide their booking or ticket number.
The number of downloads will vary per passenger, with premium customers able to download more free content than those travelling in economy. The passenger’s Miles & More frequent flyer status will also be taken into consideration.
SWISS’s new eJournal range will gradually replace the selection of print newspapers and magazines that are currently carried on board.
The airline said this “will produce tangible savings in the flight’s weight and, in turn, deliver further ecological benefits, including a reduction of some 450 tonnes in SWISS’ annual carbon dioxide emissions”.
| A Future Travel Experience release | March 08, 2017
Emirates, which offers five double-decker A380 services a day out of New Zealand, is welcoming in the new year with special fares to a selection of points around its global network, including Australia, the UK, Europe and Africa.
The Hello 2017 Economy and Business Class fares are also on offer to destinations in Asia and the Middle East, as well as India and the Americas via Dubai
The five daily New Zealand flights – a non-stop service to Dubai from Auckland and three others via Australia, plus a Christchurch service via Sydney – offer the chance to travel all the way by A380 from New Zealand to 17 destinations in Europe among other cities.
From today until January 23 the Hello 2017 fares will include Economy Class return to Australia from $439, Asia $899, Indian sub-continent $1,299, Europe $1,499, United Kingdom and Africa $1,599, the Americas $1,799 and the Middle East $1,899.
Special Business Class fares are also available.
The fares are inclusive of all taxes and are valid for select travel dates. They are subject to availability on specific flights and various conditions apply.
“Emirates likes to welcome in each new year with a special treat for travellers and this year’s offering is no exception,” said Emirates’ New Zealand regional manager, Chris Lethbridge. “In all, we have special fares to more than 80 destinations, including the most popular places on our network.”
In total, Emirates offers connections at its Dubai hub to 38 places in Europe, 22 in Africa and 17 in the Middle East.
Passengers travelling on the three-class, 491-seat A380 aircraft will enjoy spacious cabins and experience a peaceful journey in the world’s quietest long-range jet. They can use the onboard Wi-Fi; indulge in food prepared by international chefs, and be entertained by Emirates’ award-winning ice system which offers over 2,500 channels of inflight entertainment across all cabins.
Emirates has redefined the core experience of premium travel. First Class and Business Class passengers will have access to the A380’s onboard Lounge, with space to mingle whilst enjoying canapés and the beverages prepared by the onboard bartender. First Class passengers can enjoy the aircraft’s First Class Private Suites and experience the aircraft’s signature onboard Shower Spa.
Emirates is the largest operator of the Airbus A380 with 89 in its fleet, and has carried over 65 million passengers on its flagship aircraft since 2008
Bookings can be made through www.emirates.com/nz or phone 0508 364 728.
Palace of the Alhambra, Spain
By: Charles Nathaniel Worsley (1862-1923)
From the collection of Sir Heaton Rhodes
Oil on canvas - 118cm x 162cm
Valued $12,000 - $18,000
Offers invited over $9,000
Contact: Henry Newrick – (+64 ) 27 471 2242
Mount Egmont with Lake
By: John Philemon Backhouse (1845-1908)
Oil on Sea Shell - 13cm x 14cm
Valued $2,000-$3,000
Offers invited over $1,500
Contact: Henry Newrick – (+64 ) 27 471 2242