The CAAS funding will promote the use of self-service in Changi Airport to improve the passenger experience. Over the next four years, the Civil Aviation Authority of Singapore will be funding $15 million to push the introduction of self-service processes for passengers at Changi Airport. The corporation will be funding grants of between $400,000 and $2.5 million to help pay for the cost of introducing processes such as check-in kiosks, bag drop systems and self-boarding gates. This money is part of the Fast and Seamless Travel (FAST) Fund and is triple the amount given to the Passenger Self Service Adoption…

New Zealand remains underserved by airline capacity from around the word in spite of an influx of new services, according to Auckland Airport. At a press conference marking Sunday’s inaugural United Airlines service between Auckland and San Francisco, Auckland Airport chief executive Adrian Littlewood said the US market remained ‘underserved by about 30% even taking the new capacity into account’. This follows an analysis entitled Growing Travel Markets, presented by the airport’s general manager, aeronautical commercial Norris Carter. It asserts the massive China market is underserved by 39%, Japan by 28% and South Korea by 53%. Even Australia is underserved…

Chinese airliners have been splashing out on new aircraft as they look to expand their passenger capacity. China is expanding the its civil aviation infrastructure as part of its "Belt and Road Initiative", its plan to recreate the historic Silk Road trade route connecting it with Central Asia, Russia and Europe. This year China claimed to have its largest participation in the Farnborough Airshow to date. The biannual airshow is an important showcasing event for the international aviation industry. Among the announcements made by China Daily, a state run news agency, Kunming Airlines, a domestic carrier, is said to have…

In a first for airlines in the South Pacific, Air New Zealand is giving customers the freedom to use Bluetooth devices ‘gate to gate’ across its entire fleet. In line with the airline’s commitment to drive innovation, from Thursday customers flying on any service across the airline’s domestic and international network will be able to operate Bluetooth devices from the departure gate to the arrival gate, provided their devices are set to flight mode. This means customers can remain connected with their wearable Bluetooth tech such as Fitbit devices, Apple watches and Bluetooth headsets, as well as operate a wireless…

Air New Zealand’s Grabaseat is poised to launch its biggest fare sale yet, offering one thousand $10 seats across all domestic routes operated on Air New Zealand’s network to celebrate 10 years of the Grabaseat website. The promotion also includes thousands of cut-rate fares for international destinations and thousands within the country for less than $39. General Manager Market Development and Retail Sales at Air New Zealand Annabelle Fowler says Grabaseat has experienced phenomenal growth since its creation in 2006 with over 28,000 people visiting the site on average each day. “Customers have taken up more than 1.8 million Greenlight…

July 13, 2016 - Air New Zealand has taken out World’s Best Premium Economy Class and World’s Best Premium Economy Class Airline Seat at the prestigious Skytrax World Airline Awards held at the Farnborough Air Show overnight.