Spark has announced a plan dubbed ‘Upgrade New Zealand’ to get as many of its broadband customers as possible off copper networks: it will move high data volume users to fibre and others to wireless broadband.
The CEO of Spark Home, Mobile and Business, Jason Paris, said the company was trialling new deployment methods to simplify the installation of fibre to individual homes and encouraging copper-connected customers that were low to moderate data users to move to “far more reliable and easy to install wireless broadband technology.”
Spark said that, with Ultrafast Fibre (UFF), it was trialling a new scheme that would make it much easier and quicker for homeowners to install fibre for their broadband service,”
Under the new plan all homes in a street that want Spark fibre broadband will be connected in the same week and customers will be able to select a specific day within that week for their fibre installation.
Paris said the current fibre connection process was often problematic. “It can involve lots of hassle. For many customers, that can prove a turn-off as the installation process seems just too hard,” he said.
